To improve organizational sustainability, water and wastewater utilities are looking beyond traditional approaches to management and operations.
These utilities are exploring practices that broadly engage their workforce and supply chain partners to find, develop, and adopt emerging technologies, processes, and services to enhance organizational effectiveness and delivery of service to their customers.
Some utilities have formalized these practices as an innovation function within their organization.
Here you will find tools to help you during your journey in creating and sustaining a successful, innovative culture.
Click the Innovation Planning Tool link to access the Innovation Planning Tool. If this is your first time accessing the tool, please visit the Sign Up page and provide the required information to gain access.
The Innovation Planning Tool will provide you with example building blocks to be incorporated within your innovation strategy development efforts based on your organization’s current and target maturity level.
It also supports the identification and tracking of building block implementation and innovation performance metrics.
Educational Resources are also provided summarizing the three need areas of the Utility Innovation Framework – Leadership, Process and Culture.
The Utility Innovation Framework describes the needs and behaviors required to support an environment where innovation can flourish.